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Privacy Policy
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you sign up for our services, we may collect personal information such as your name, email address, phone number, and billing information.
- Log Data: When you visit our website, our servers may automatically log standard data provided by your web browser. This data may include your IP address, browser type and version, the pages you visit, the time and date of your visit, and the time spent on each page.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our site and enable us to personalize your experience.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Services: We use your information to deliver the services you request, including setting up and managing your account.
- To Improve Our Website: We analyze data to understand how visitors interact with our website, allowing us to improve its performance and functionality.
- To Communicate with You: We may use your contact information to send important updates, newsletters, promotional materials, or respond to your inquiries.
- To Process Payments: We use your billing information to process payments for our services.
- For Security: We may use your data to detect and prevent fraud, abuse, or other malicious activities.
3. Sharing Your Information
Rancfra-y-fiber does not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, or similar legal process, or to protect our rights, property, or safety.
4. Security
We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet, or method of electronic storage, is 100% secure, so we cannot guarantee its absolute security.
5. Third-Party Links
Our website may contain links to third-party websites. We do not control and are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
6. Children’s Privacy
Rancfra-y-fiber does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us immediately.
7. Your Data Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete data.
- Deletion: You can request that we delete your personal data, subject to certain legal obligations.
- Opt-Out: You can opt-out of receiving promotional communications from us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Rancfra-y-fiber
customercare@rancfrawifiber.co.ke
Mobile: 0731553355